ICT Overall view
Most organizations use ICT to support their business processes.
IT Demand
The responsibility of the ICT customer or consumer, to plan and communicate the needs, to use ICT services in his business processes efficiently.
IT Supply
The internal or external ICT service provider, to make service offerings.
IT Governance
The top management, to establish the rules for the organization, who is allowed to provide ICT services? Who is allowed to consume the ICT services?
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