Emotional intelligence and effective leadership featuring a communication-leadership statement

Emotional intelligence and effective leadership featuring a communication-leadership statement. I believe that one of the effective strategy that I must follow is Self Regulation. Leaders who regulate themselves effectively rarely verbally attack others, make rushed or emotional decisions, stereotype people or compromise their values.Self regulation is all about staying in control. According to Goleman, ‘This element of emotional intelligence also covers leader’s flexibility and commitment to personal accountability.

It is hard for me to choose just one effective strategy for my leadership. So, I just choose what I think that is the essential one, Active Listening. This is the strategy that I already follow and plan to continue is active listening.I believe that as a leader, effective communication is not just about expressing your thoughts but also about understanding others. Active listening involves fully concentrating, understanding, responding, and remembering what is being said. It's a crucial component of emotional intelligence and contributes significantly to effective leadership.

Active Listening involves being present. Ensure that I am fully present in the conversation, both mentally and physically. This means putting away distractions, making eye contact, and showing genuine interest in what others are saying. In addition, I must avoid making premature judgments or forming opinions while the other person is speaking. This requires patience and the ability to withhold assumptions until all information is presented. Moreover, responding to others in a way that demonstrates understanding. This involves paraphrasing or summarizing what the other person has said to ensure clarity and convey that their message has been received.

It is also crucial to ask clarify questions which means that seeking additional information or clarification when needed. This not only shows engagement but also helps in getting a comprehensive understanding of the topic or issue being discussed. Demonstrating empathy by understanding and acknowledging the emotions behind the words. This fosters a positive and supportive communication environment. Overall, by consistently practicing active listening, I aim to strengthen my communication skills, foster stronger relationships within the team, and create an environment where everyone feels heard and valued.

Finally, to communicating as a leader, I must consistently share information openly, ensuring that the team is informed about relevant matters. Transparency builds trust and signals effective leadership. I think I have to encourage and consider diverse perspectives, making others feel valued and included. This promotes a collaborative environment and demonstrates that I appreciate the contributions of every team member. Consistency in communication style and messaging reinforces reliability. When others can predict how I will communicate and know that I am approachable, it contributes to a stable and trusting team dynamic. I also must provide constructive feedback and acknowledge achievements. This shows that I am invested in the growth and development of team members, fostering a positive and supportive culture.

Reference

Arlin Cuncic, M. (2022, November 9). 7 active listening techniques to practice in your daily conversations. Verywell Mind. https://www.verywellmind.com/what-is-active-listening-3024343 

Contributor, S. (2014, August 22). SungardAS brandvoice: Ditching our distractions: The importance of active listening. Forbes. https://www.forbes.com/sites/sungardas/2014/08/20/ditching-our-distractions-the-importance-of-active-listening/?sh=5be112363f1b 

How do your emotions impact on your actions?. GBS Corporate Training. (n.d.). https://www.gbscorporate.com/blog/how-do-your-emotions-impact-on-your-actions 

Vasudev, P. (2023, May 25). How to show empathy in Customer Service?. Sprinklr. https://www.sprinklr.com/blog/empathy-in-customer-service/